FREQUENTLY ASKED QUESTIONS

Which currencies do you support?

Our payment gateway supports direct payment in USD and Euro.

However the prices on the web site are primarily displayed in USD. You may switch prices to Euro on the upper right corner of the screen.

We will gladly convert any price to any other desired currency. Just let us know in the form!

Do you ship to ....... (any country)?
We ship anywhere in the world. For more information on shipping methods, please click here
Are your items hand made or mass produced?

All our items are made by human hand individually for each customer and come with different types of certificates of authenticity. Because of this slight delays might occur with certain items. Please contact us for more information.

What is the shipping charge for ... (any item) delivered to my address?

The shipping cost of each item varies according to its size and/or weight. If you purchase multiple items, the shipping charges are combined for your benefit.
You can view the shipping charge of each item once you add it to the shopping cart. There you have an option between the shipping methods we offer :

  • DHL Economy Select (Europe only) : 4-5 days (incl. insurance + online tracking number)
  • DHL Express (worldwide) : 2-3 days (incl. insurance + online tracking number)

You can then remove the item from the cart and continue browsing or proceed to the checkout.
Please contact us if you'd like more info on the different shipping options.

What if I don't like what I ordered ? Is there a money back guarantee ?
We provide an unlimited money-back-guarantee. Any claims must be made however within 30 days after the item has been received. For more information on our return policy, please click here.
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CONTACT FORM

Please fill out the form and we will contact you as soon as possible

    CONTACT INFORMATION

    ILIAS PAPADOPOULOS
    PO Box 680 Trilofos
    575 00 Epanomi Thessaloniki
    Greece

    Tel.: +30-6974-421142

    We welcome inquiries and try to reply within 24h!